Frequently Asked Questions

Anyone is eligible to enroll in Breakbulk Institute courses. The Breakbulk Fundamentals course is most appropriate for new entrants into the field of maritime transport of breakbulk, heavy-lift, and project cargo. It is also appropriate for career professionals wanting a refresher course or those seeking an edge when entering the field. The course is equally relevant and beneficial for those working for shippers, forwarders, carriers, terminals, truckers, logistics firms, surveyors and others involved in breakbulk transportation.

2. Does the course differentiate between beginners and professionals in the breakbulk field?

Yes, the course is designed to allow beginners in the breakbulk field to complete a basic survey of the industry. Professionals, as well as beginners who wish a deeper level of understanding of the industry, will complete professional-level sections of the course and come away with a complete overview of breakbulk terminology, process, operations, documentation, liability and its connection to the broader world of international trade.

3. Are there any eligibility criteria for enrolling in the program?

No. There are no prerequisites for enrolling into this program. A basic high school education with a proficiency in English is sufficient to enroll in, and complete the program.

4. Do I have to submit any documents for enrollment?

You do not have to submit any documents for enrolling into the program.

5. What is e-learning and how does it differ from a classroom education?

There are several benefits to e-learning. e-Learning allows you to work at your own pace, time and chosen location. It is an environment that encourages you as a student to participate without being intimidated or pressured, which sometimes can happen in a live classroom environment. Here, you will learn within a community of educators , fellow students and industry experts. You as the student decide who you want to share with and learn from. You are also connected to a variety of maritime industry databases, statistics and information that keeps you continually up-to-date with the real world of business and technology. In e-learning, your study progress will also be monitored by an intelligent learning management system that helps the learning process and its outcome.

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6. What are the benefits of enrolling in the Breakbulk Institute?

The Breakbulk Institute e-Learning program will help you to enter or advance in the breakbulk industry, one of the fastest growing sectors of the maritime industry. By helping you to understand the industry and how it functions, you will be equipped with the tools to take on greater responsibility, find a better job, and possibly achieve a higher salary level. The program provides you with the necessary industry knowledge to meaningfully participate in complex breakbulk and project transportation projects.

7. Can companies sponsor their own employees to enroll in the Breakbulk Fundamentals course?

Yes. In fact, the course is designed with employers in mind, to give employers a effective tool to help their employees to learn and become interested in the industry, and to gain the specific industry knowledge that will allow them to be more successful in their jobs and better able to contribute to the success of the employers’ company.

8. What are the benefits to companies that sponsor their employees for the Breakbulk Fundamentals course?

Companies that sponsor their employees will see multiple benefits. Employees who take the course will be better acquainted with technical knowledge specific to breakbulk transportation and should be better able to handle tasks with less supervision. Sponsoring companies are provided with online monitoring tools within the elearning platform, allowing them to track the progress of employees through the course and provide mentoring and feedback.

9. What forms of payment do you accept?

We accept payment by credit cards, checks or bank drafts. To pay by credit card, you can send in an enrollment form or enroll online.

Demand Drafts should made payable to “Teledata Marine Systems Pte Ltd”.

Checks should be made payable to “UBM Global Trade” and sent to by mail to:

Cheque or DD Address

Telegraphic Transfer Address

Rose Ferrara
UBM Global Trade
Breakbulk Institute
33 Washington St., 13th floor
Newark, New Jersey 07102

Company’s name	:	Teledata Marine Systems Pte Ltd,
Address	:	1, Sophia Road, # 07-18 Peace Centre, Singapore – 228149
Bank’s Name	:	Standard Chartered Bank
Bank’s Address	:	1, Sophia Road, # 01-01/08 Peace Centre, Singapore – 228149
Account No.	:	7144 –013 - 131 003156 5
Swift Code	:	SCBLSGSG

10. Can I pay the course fee in any currency?

Presently we accept payment in US dollars only. Kindly approach your bankers for a procedure to remit Check/DD in USD.

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11. Who is responsible for my credit card security?

Credit card security is maintained by yourpay.com and the security of the web page is handled by a ‘Verisign’ secure socket layer.

12. How do I enroll for the program?

You can complete the online registration process by clicking the button against the respective program in the ‘Apply for program’ page. The ‘Apply for program’ button is located on the login page at the bottom of the center frame.

13. What is the system configuration and internet speed required to support the program?

A Pentium 4 PC with Internet Explorer 5.5, MS Office and Flash Player installed is sufficient. An internet connection with 64 KBPS is the minimum requirement. However, broadband internet connectivity will give you a better viewing experience.

14. How much time should I spend to study the program?

The program is self‐paced, but spending an hour or two every day would be recommended in order to complete the program in 2 months or less. This is a 1 year license with the option to renew therefore you have 1 year to complete the program.

15. How do I access the courses in the program?

Once you have enrolled, you will receive an email notifying you of your login details. Use your login details to log into the site. Click on the ‘myLearning’ tab in the home page to access your courses.

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16. Who do I contact if I encounter problems while accessing the program?

For support in using the product, contact elops@lighthouse.teledatamarine.com. You will be receiving an email addressing your query within 24 hours.

17. Is my progress in the program assessed? If so, how is it done?

Yes, your progress is tracked by the in-built tracking system in the program. After you complete a topic, it will be reflected in your ‘myLearning’ page as a progress bar. Additionally, after each assessment, the results of the scheduled tests are provided in the assessment section for your perusal.

18. Will the students be provided with an e-mentor?

The program is designed in such a way that you can track your performance with the help of the progress bar within the program and the results of all the scheduled tests attempted. However, you will be assigned an e-mentor, that is, an instructor, should you need one.

19. How can I communicate with my e-mentor?

If you need an e-mentor, you will be provided with his email id. Else, you can mail the e-mentor for the respective course from the address book in the mail application.

20. Are there any bulletin boards?

There are discussion forums for every course, where you can post your queries and view the comments. These forums are also used to discuss any new news, incidents, trends or regulations in the breakbulk industry.

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21. Who prepares the subject matter content, and approves it?

Highly experienced breakbulk professionals and e-Learning experts have worked closely together to create the Breakbulk Fundamentals course. The program is vetted as per rigorous professional standards and by industry experts.

22. How is the competence standard developed?

The Breakbulk Institute has set up Committees of Experts (COE) and Examination Committees (EC). The members of COE and EC have been drawn from the logistics industry, maritime industry and supply chain management industry. The members ensure relevance of competence standards in terms of area of competence, depth, and adequacy.

23. Do we have practice tests before taking the final assessment?

Each course has a ‘Practice Test’ in the assessment section. On completion of the course, you can take this sample test to refresh your learning, and to prepare for your final assessment. This will help you assess your understanding of the course. On submission of the test, you will receive a complete feedback on it. This test does not have any pass percentage.

24. How is the final assessment conducted?

To complete the program successfully, the student has to take a scheduled test for each course. You have to score at least 70% in order to pass a test. Each test consists of multiple choice questions that have to be answered within two minutes.

25. How many attempts do I get to pass the final assessment?

You have a maximum of three attempts to pass the final tests, failing which you have to re-apply for the test through your e-mentor, by paying an examination fee of 100 USD.

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26. How will I be notified of the assessment statistics?

During the course, whenever an assessment is conducted, you will be notified about the assessment statistics via email.

27. Will I be given a certificate on completing the program/course?

On successfully completing the program, a program completion certificate will be issued jointly by BBI and TMS. Certificates will not be issued for individual courses.

28. When and how often are the courses updated in the program?

Whenever there are any changes that affect the content in the courses, the program will be updated. Additionally, to enhance the quality of learning, every new incident in the industry that affects shipping operations is addressed by updating the same in the course content.

29. What do I do if I want to split the program and take it over a period of time? What do I do if I decide to suspend my participation in the program and want to continue at a future date?

You are expected to finish the course within one year of enrollment. However, you can send a request for temporary suspension from the program when you need to discontinue the program temporarily due to any reason.

30. How do I send my feedback on the program?

The feedback option is provided in our website, which will be periodically triggered to obtain the feedback from the candidates. Additionally, you can also send unscheduled feedback concerning any part of the program to your eCoach (instructors assigned for a respective course or program) through the mail application provided within the program. Teledata solicits such feedback from the learners, and will address all the relevant issues to improve our services.

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31. Where can I get more information on your other products?

For more information on our products, click on http://www.teledatamarine.com